Zammad Chat Integration (incl. Cookie Consent Manager entry)

With our Shopware 6 plugin, you can quickly and easily integrate the Zammad chat widget into your online shop and start enjoying the benefits immediately!

Integrating the Zammad Chat widget into your Shopware 6 online shop using our plugin means not only improving customer support and satisfaction, but also optimising conversion rates. By providing quick and effective answers to questions and problems, you can increase your customers' trust and loyalty and ultimately increase the likelihood that they will buy from you and come back.

Important note: If your Shopware theme does not have jQuery, please add the jQuery snippet provided in the Zammad settings to the plugin settings at Snippet in the first place!

Requirement: Zammad account

For the integration of the Zammad chat widget and thus for the use of these plugins, a Zammad account is required.

Zammad is a powerful helpdesk and ticketing software designed specifically for customer support. With Zammad, businesses can manage all their customer queries in one place and deliver fast and efficient responses to customer issues. The Zammad Chat widget is a key component of the Zammad platform that allows your business to communicate with customers in real time in an easy and effective way.

You can find all information and details about Zammad directly at zammad.com!

Final remark:
We would like to point out that neither the plugin offered nor our company are connected with the Zammad company.